Project Description:

User research results showed that current flow gives a user false sense of completion. Many jobs were left in a “Draft“ state, users had hard time changing Job’s status from “Draft“ to “Live“. Job creation flow had to be redesigned to match users’ mental model.

Tools:

Figma

Design

Understanding lifecycle of the job

User flow before and after

Screen improvements

Prototype

User testing

First round of user testing showed that new designs are closer to users’ mental model but additional iterations are suggested.